Operation

Julita’s cakes is a one woman show and therefore do not operate as a conventional bakery.

This means that responses to enquiries may take time and advance notice for orders is preferred. All cakes are made freshly to order.

Advance Notice

I recommend 2 - 4 weeks' notice for orders.  However, if the date you are after is not within the time frame, I may (although this is not a guarantee) still be able to fit you in. Feel free to drop me an email or Whatsapp message to check.

 

Enquiries & Orders

Kindly fill out this form in English and I will get back to you within 48 hours. All subsequent correspondences will be made through email or Whatsapp. I encourage written correspondence to minimise misunderstandings and will not accept orders made through phone calls.

Deposit & Payments

I require a £10.00 non-refundable deposit to secure your date. Your date is not secure even after discussions until your deposit is paid. The remainder of your payment must be made minimum 2 days before pick up or delivery.

For wedding cake orders I require a £50.00 non-refundable deposit to secure your date. Your date is not secure even after discussions until your deposit is paid. The remainder of your payment must be made minimum 2 weeks before pick up or delivery.

Payments can be made through online banking.

Collections

Pick up time:

Monday to Friday - 09:00 to 19:00

Saturday & Sunday - 09:00 to 18:00

Once the cake leaves my premises it becomes your full responsibility. No refunds will be given for damage to the cake caused in transit.

Deliveries

Deliveries are available free of charge in South Normanton (+3 miles) only.

For all other orders, deliveries can be arranged. The charge is £0.45 per mile for the round trip.

Once the cake is delivered your order should be inspected.  No refunds will be given for damage caused after the cake is delivered.

Cancellation

If you wish to cancel your order, you are required to give a minimum of 3 days’ notice before the pick up or delivery. For late cancellation, you will be required to pay the full order price.

If you wish to cancel your wedding cake order, you are required to give a minimum 3 weeks’ notice before the pick up or delivery date. For late cancellation, you will be required to pay the full order price.

Designs

You are free to alter an existing design or I am happy to create something for you if you do not have anything specific in mind. I will not, however, replicate another cake designer's creation. I work best when given creative freedom.

I also do not offer fondant novelty cakes. My page and Instagram feed should give you a general idea of the styles of cakes I offer.

Flowers

Flowers used on cakes are fresh flowers that have been safely prepped.

Do keep an open mind when it comes to flowers as I cannot guarantee that the flowers you are after would be available at the florist. However, I will keep to the colour scheme you prefer.

Cake storage

A lot of my cakes are made with fresh dairy products and should be kept in the refrigerator. These types of cakes can stay outside of the refrigeration for up to 4 hours and any leftovers should be kept in an airtight container up to 48 hours in the refrigerator.

Any cakes that are made with buttercream can be kept in an airtight container up to 7 days in the refrigerator.

Frosting

​All my cakes are frosted with Swiss Meringue Buttercream (unless specified otherwise).

Packaging and Candles

All cakes will be packed in a white cake box and secured with a ribbon. Baby cakes and other assorted desserts/treat boxes will be packed in a white box and also secured with a ribbon.

All birthday orders will come with a single tall (6’’) candle.

Cake Toppers

I can order a personalised cake topper with a minimum 1 week notice or make a recommendation on where you can buy it from.

 

Wedding cake tasting

I offer cake boxes that include samples of  4 cake flavours of your choice, available for pick up or delivery.  The cost per box is £20.00 and is payable when you order it.

Assorted Dessert/Treat Boxes

From time to time, I offer assorted dessert boxes that may include cake slices, various desserts and cupcakes. These assorted dessert/treat boxes are only available on selected dates and an announcement for pre-orders will be made through Instagram/Facebook posts.

Corporate Gifts & Bonbonnieres

I offer corporate gifts & bonbonnieres for weddings & events. If you are interested in enquiring about them, please send me an email.

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